The Tensor Monitoring of Contractors and Visitors System (“MCVS”) is a network-based application that allows you to advance book visitor appointments and pre-book on site contractors. These bookings can be made either via the PC based Tensor.NET application or a user’s Internet browser.
Directly after an appointment is booked, notification emails are sent to both the visitor and their host informing them of the appointment’s date, time and location. When visitors are checked IN on arrival, they are presented with their visitor pass, based upon a badge template created by Tensor.NET’s pass designer. A further email informs the appointment host of their arrival.
MCVS will handle both single and multi day appointments with one or more attendees. All appointments can be viewed in a graphical diary using daily, weekly & monthly calendar views. Configurable timings allow the diary to show visitor appointments as pending, late or missed. Visit status is automatically refreshed at a user defined interval.
The system updates a database of visitor information as appointments are booked and visitors arrive. Personal visitor details, visitor company information, images and scanned in documents are all recorded by the system for later retrieval.
Appointment information stored in Tensor.NET can be output using reports generated by the system’s report designer. Three types of report template are available, allowing the system to report upon the dates and attendees of appointments, the recorded arrival and departure times of visitors and the information stored against specific visitors or visitor companies.
Appointment Planner within the Tensor SSM (Self-Service Module)
Users of Tensor’s Self Service Module (SSM) are able to book visitor appointments through the online Appointment Planner. Depending upon their security profile, SSM users can view and make appointments for themselves or colleagues. SSM users can also create new visitor and visitor company entries, view their own appointments, view all appointments at their site or view all appointments for their organisation.
MCVS Standalone Console (Self-Service Visitor Management System – SSVM)
Visitors arriving at an unmanned reception can be checked IN by the MCVS Standalone Console. A filtered search list allows a visitor to quickly select their appointment via the Console’s touch screen. Alternatively, contractors can scan their bar-coded passes at a barcode scanner attached to the Console to book themselves on site. The visitor’s pass is then automatically printed while an email is sent to the employee hosting the appointment. The Standalone Console also includes the facility to manually print fire roll call reports.
Access Control Integration
The MCVS module can be integrated with the Tensor.NET Access Control application. In this way when visitors and contractors arrive they are handed a smart card along with their identification pass. The smart card will grant them access through doors according to the security rules assigned to them on arrival. Furthermore, security settings are available to require authorised cardholders to escort visitors. The authorised escort must scan their card to validate the visitor’s card before access is granted.